Shipping Status!! 100+ shipping tomorrow
over 1 year ago
– Mon, Sep 26, 2022 at 02:52:51 AM
Hello!
Just a friendly update to let you know that 100+ packages are being shipped tomorrow! We started from who ordered first since they have been waiting the longest time period :)! We are hoping to get everything shipped out by the end of next week for you all!
For tracking, please leave a message to us and we will send you tracking! It is easier for us because we are going one by one typing in addresses! :)
Hope you all have a fantastic day/night!
Crewnecks are here!
over 1 year ago
– Wed, Sep 21, 2022 at 12:14:18 AM
Hello!
Crewnecks finally arrived to us! We will be starting to package orders, please contact us now if you need to change address, a final email was sent to show you how to change addresses!
I will update you with photos soon!
Address Change Tutorial
over 1 year ago
– Fri, Sep 16, 2022 at 10:32:08 PM
Hello!
We have had a lot of requests on how to change the address from what you originally inputted.
To do this all you need to do is follow this link, https://genshincrewnecks.backerkit.com/
following the steps on this will be able to change your address, also contacting backerkit will allow you to change your address as well if you are not able to work with the link provided!
Also, sweaters will arrive Monday at our home!
Sweaters have reached the US!
over 1 year ago
– Thu, Sep 15, 2022 at 09:18:59 PM
Hello! I just wanted to update you all and let you know the sweaters have reached the US! So that means they will reach me within a week or a little more! I am very excited to share this news with you! I will get them shipped as fast as possible. It will be a one-man team sending them all since my partner recently got a full-time job!
Thank you all for your patience!
Update on Shipping
over 1 year ago
– Thu, Aug 25, 2022 at 07:51:48 PM
Hello, we recently were told by our manufacturer about the shipping price of sea vs air.
To fill you in, the shipping by air would take 10 days to arrive to us, but it costs $6,800 vs shipping by sea which would take 30 days and be $2,300. We were not aware of this beforehand, as our manufacturer did not communicate it to us until now and many setbacks within our manufacturing have affected our time as well.
To stay within our budget, we will have to take the sea-shipping option, which will take around 30 days before the crewnecks arrive to us. Once they do, we will be sure to update you all and get to work as fast as we can to provide and fulfil all of your orders. To be clear, this is in no way affecting any of your pricing or billing, the only thing this setback affects is the timing in which the crewnecks will finally arrive to your homes.
We are deeply sorry for the setbacks, and we thank you for your patience during all of this. We will be sure to keep you all updated.
